Vagaries - August 17th, 2007

01:03 am - yacss! (yet another customer support story)

Owing to the recent mail-theft fiasco, I ended up receiving some items twice. So I wrote to customer support of one of the big online
stores asking of a way to return back the extra item that I have NOT paid for. The response I get is that they are terribly sorry but they can't
 take it back  as I didn't make the return within 14 days of purchase.

I am not quite sure what to do next...